ar789 believes that online gaming should be an enjoyable form of entertainment — nothing more, nothing less. This page exists because we take our responsibility to Pakistani players seriously. Here you will find our full 21+ age policy, every responsible gaming tool available in your account, how to self-exclude, warning signs of problem gambling, and the resources available if you need support.
ar789 is Pakistan's most complete online casino and sports betting platform — but the word "complete" means nothing if it doesn't include a complete commitment to player protection. We built ar789 for Pakistani players who want a world-class gaming experience, and a world-class experience includes responsible gaming infrastructure that actually works rather than just looking good in a terms document.
The reality is that gambling — whether it's PSL match betting, slot games, or a round of Lucky Bingo — carries inherent risk. For most players across Karachi, Lahore, Islamabad, Faisalabad, and the rest of Pakistan, ar789 is a form of entertainment they enjoy responsibly within their means. But a meaningful percentage of players at any online gaming platform will, at some point, develop patterns that move from entertainment into something more harmful. ar789's responsible gaming tools exist to catch that shift early and give players the means to address it before it becomes a serious problem.
Our international gaming licence requires us to maintain responsible gaming infrastructure — but we want to be clear that our commitment goes beyond compliance. Every tool on this page is designed to be genuinely useful and immediately actionable from your ar789 account dashboard. No support ticket required, no waiting period for most controls, no bureaucratic friction standing between you and the ability to take back control.
If you are reading this page because you are worried about your own gambling, or about someone close to you, that is already a significant step. The tools and information below are here for exactly this moment. Use them. ar789's support team is available via live chat from 8 AM to midnight PST if you want to speak to a real person.
All six tools are available immediately from your ar789 account dashboard. None require submitting a support ticket. They exist because responsible gaming should be genuinely accessible — not just written into a terms document.
Set the maximum PKR amount you can deposit into your ar789 account over a chosen time period. Available as a daily limit, weekly limit, or monthly limit — or all three simultaneously. Once a deposit limit is reached, further deposits are automatically blocked until the period resets.
Set a maximum net loss amount per day, week, or month in PKR. When your cumulative net loss across all games reaches this threshold, ar789 automatically suspends further wagering for the remainder of the limit period. This is the single most effective tool for preventing gambling-related financial harm.
Set a maximum continuous gaming session duration — from 30 minutes up to several hours. When the session timer expires, ar789 logs you out automatically and requires a mandatory cooling break before you can log back in. This tool is particularly useful for players who lose track of time during extended sessions.
Take a structured break from gaming. ar789 offers cooling-off periods of 24 hours, 7 days, 30 days, or a custom duration of your choosing. During a cooling-off period, your account remains open but all deposit and wagering functionality is suspended. Cooling-off periods cannot be shortened once activated.
Enable timed pop-up reminders during gaming sessions that show your current session duration, net win/loss position for the session, and options to continue or stop playing. Reality checks are configured in 15-minute, 30-minute, or 60-minute intervals and serve as a neutral, factual prompt to pause and reflect.
Permanently or temporarily exclude your account from the ar789 platform. Minimum self-exclusion period is 6 months. Permanent exclusion is also available with no end date. During exclusion, ar789 will make all reasonable technical efforts to prevent re-registration. This is our strongest responsible gaming tool — for when other measures are not sufficient.
Decreasing any limit — deposit, loss, or session — takes effect immediately. Increasing a limit is subject to a mandatory 72-hour cooling-off period before the increase takes effect. This asymmetry is intentional: ar789 makes it easy to restrict access and harder to expand it, because that is the responsible direction for these controls to work.
Self-exclusion is the strongest responsible gaming tool ar789 provides. It is designed for players who recognise that they need a complete break from online gaming. Here is exactly what happens when you activate self-exclusion on ar789.
Log into your ar789 account and navigate to Account Settings in the top-right dropdown menu.
Select the Responsible Gaming section from the settings menu.
Select "Self-Exclusion" and choose your desired exclusion period — 6 months, 12 months, 2 years, 5 years, or Permanent.
Review the confirmation screen carefully — it will summarise what self-exclusion means for your account — and confirm your decision.
Self-exclusion activates immediately upon confirmation. You will receive an SMS confirmation to your registered Pakistani mobile number.
From the moment self-exclusion activates, the following restrictions apply immediately and without exception:
All deposit functionality is blocked. Your JazzCash, EasyPaisa, Raast, and bank transfer channels cannot be used to fund your ar789 account.
All wagering is suspended. You cannot place bets on cricket, PSL, slots, Color Game, Lucky Bingo, or any other ar789 product.
Marketing communications are suppressed. ar789 will not send promotional emails, SMS bonus notifications, or any other gambling-related marketing material to your contact details during the exclusion period.
ar789 will make all reasonable technical efforts to detect and prevent re-registration under alternative credentials during the exclusion period in accordance with our licensing authority's requirements.
For time-limited self-exclusion (6 months, 12 months, 2 years, or 5 years): account access is not automatically restored when the exclusion period expires. You must actively contact ar789 support to initiate account reactivation.
Before reactivation is processed, ar789 support will conduct a brief responsible gaming check — not to be intrusive, but to confirm that you are returning to gaming in a controlled, considered way rather than reactively at the first available moment.
Permanent self-exclusion has no end date and cannot be reversed. Once a permanent self-exclusion is applied, ar789 will not reactivate the account under any circumstances. This is by design — permanent exclusion is a final decision, and ar789 respects and honours it absolutely.
If you need to activate self-exclusion urgently but cannot access your account settings, contact ar789 live chat immediately and our support team will apply the exclusion on your behalf.
The following table summarises all available limit types at ar789, how quickly they activate, and how they protect you. Every limit type is available in PKR and can be configured for Pakistani players across all payment methods — whether you deposit via JazzCash, EasyPaisa, or Raast.
We recommend that all ar789 players set at least one deposit limit and one loss limit when opening their account — even if you are confident in your ability to manage your gaming responsibly. Having a limit in place from day one is a simple, low-friction protection that costs you nothing when you're playing well and can save you significantly when circumstances change.
Set your deposit limit to reflect what you would comfortably spend on any other entertainment activity over the same time period — not what you could afford to lose in a worst-case scenario. Gaming is entertainment, and your limits should reflect that framing.
Once reached, all deposit channels are blocked for the remainder of the period. Most effective for players who want to control total gaming spend without tracking individual bets.
Calculated as total wagers minus total winnings. When net loss hits the limit, wagering is suspended. Most effective tool for preventing sudden large financial losses in a single session or period.
On expiry, auto-logout is triggered. A mandatory cooling period (configurable) must pass before you can log in again. Useful for players who lose track of time during cricket betting or slot sessions.
Available in 24h, 7-day, 30-day, or custom durations. Account remains accessible for account information review. Cannot be shortened or cancelled once activated — this is intentional.
Does not block play, but provides factual information at regular intervals to support informed decision-making during gaming sessions. Best used in combination with deposit or loss limits.
The strongest available tool. All deposits and wagering blocked. Marketing suppressed. Permanent option available. Contact support if you need urgent activation and cannot access account settings.
The following questions are a self-assessment tool adapted from internationally recognised problem gambling screening frameworks. They are not a clinical diagnosis — but if you find yourself answering "yes" to three or more of these questions, that is a meaningful signal worth taking seriously.
Problem gambling doesn't always look like dramatic losses or obvious distress. For many Pakistani players, it develops gradually — starting with slightly higher deposits to recover a bad session, stretching into chasing losses across PSL nights, and eventually becoming a significant financial and emotional burden that affects families across Karachi, Lahore, and beyond.
Be honest with yourself when reading these questions. ar789's responsible gaming tools and support team are here specifically for the moment when that honesty leads to a decision to take control.
Answer honestly. If you answer "yes" to 3 or more questions, please consider using ar789's responsible gaming tools or contacting our support team.
Have you ever gambled with money that was intended for essential expenses — like rent, groceries, utility bills, or your children's school fees?
Have you found yourself needing to bet larger amounts than before to feel the same level of excitement or engagement?
Have you ever tried to stop or reduce your gambling but found it difficult or impossible to stick to that decision?
Have you ever felt restless, irritable, or anxious when you tried to cut down or stop gambling — similar to withdrawal symptoms?
Have you ever returned to gambling after losing money with the specific intention of winning it back — chasing losses into a new session?
Have you hidden your gambling activity, losses, or gambling-related debts from your family members or close friends?
Has gambling caused significant conflict in your relationships — with your spouse, parents, or siblings — or affected your performance at work?
Have you ever borrowed money specifically to fund gambling activity, or sold personal possessions to obtain gambling funds?
Do you find that thoughts about gambling — planning your next session, calculating odds, or thinking about recovering losses — occupy a significant amount of your mental energy during the day?
Have you ever gambled as a way to cope with emotional distress — loneliness, depression, anxiety, financial stress, or relationship problems?
Problem gambling rarely announces itself clearly. These warning signs — particularly if several are present at once — should be taken as a genuine prompt to use ar789's responsible gaming tools, take a break, or seek external support.
If you recognise these signs in yourself or in someone close to you, do not wait for things to get worse. The time to act is when you first notice the pattern — not after it has done significant financial or personal damage. ar789 support is available now via live chat.
Spending more time gambling than planned, or returning to sessions even after deciding to stop for the day
Depositing more than your original budget because of a loss that you want to recover — chasing losses is one of the clearest early warning signs
Feeling irritable, anxious, or depressed when not gambling, or feeling relief or excitement only when actively playing
Neglecting family responsibilities, missing work, or withdrawing from social interactions because of time or money spent on gambling
Borrowing money from family members, friends, or informal lenders — particularly with gambling activity as the underlying reason
Gambling during time periods that you had mentally reserved for family, work, or rest — particularly late nights that affect the following day
Feeling that gambling is your primary — or only — source of excitement, relaxation, or sense of control in your daily life
Spending money on gambling that you intended to save — particularly money set aside for family occasions like Eid, weddings, or your children's education
Beyond the tools you control, ar789 has its own proactive responsible gaming obligations. Here is what ar789 actively does — without any action required from you.
ar789 requires CNIC document verification for all accounts before withdrawals are processed. Any account where the account holder cannot be confirmed as 21 or older is suspended pending verification. There are no exceptions to this policy.
ar789's systems monitor account behaviour patterns for indicators of problem gambling — including significant increases in deposit frequency, rapid session escalation, and late-night activity spikes. Accounts flagged by these systems may receive responsible gaming communications from ar789's team.
ar789 includes responsible gaming reminders in the platform footer, login screens, deposit confirmations, and all promotional communications. The 21+ requirement and the availability of responsible gaming tools are communicated to players at regular touchpoints throughout the Platform experience.
ar789's international gaming licence includes mandatory responsible gaming obligations — including the maintenance of functional self-exclusion systems, age verification procedures, and staff training. Our licensing authority audits these measures. ar789's responsible gaming infrastructure is not optional — it is a licence condition.
ar789's live chat support is available from 8 AM to midnight Pakistan Standard Time, every day. If you want to set a deposit limit, activate a cooling-off period, or initiate self-exclusion — you can do it yourself in your account settings, or our support team can help you do it right now. You can also review our FAQ or check your account directly. Strictly 21+ only. Please play within your means.